The material on this site is published by Eco Mates and Wooly Mates and is intended for use in Australia. We make no guarantee that the information on this website is appropriate for downloading outside Australia. If you access www.ilovemymates.com.au from outside Australia, you are responsible for your compliance with the governing laws in your area of residence.


The website www.ilovemymates.com.au is operated by Eco Mates and Wooly Mates. Your use of the website is conditional upon your acceptance and compliance with the terms, conditions, notices, and disclaimers set out below. You should read them now. Your use of the website constitutes your agreement to the Terms and Conditions.

We reserve the right to amend the Terms and Conditions at any time and without notice to you. Your continued use of the website after any amendment becomes effective constitutes an agreement by you to abide and be bound by the Terms and Conditions, as so amended.

Disclaimer & Limitation of Liability

By provision of the website www.ilovemymates.com.au and the information, materials and services offered therein we do not claim to provide professional advice or services. All product tips and hints, suggestions, and testimonials regarding alternative uses or ‘results’ should not be relied or acted upon without your own investigation. We disclaim liability for errors and/or omissions in the information and materials provided herein and will not guarantee its accuracy or adequacy. To the maximum extent permitted by law, unless otherwise specified, we disclaim all representations and warranties of any kind, whether express, implied, or statutory. We disclaim liability for the security of accounts, and make no claim that this site is free from destructive materials, including but not limited to computer viruses or hackers. We do not guarantee that access to this site will always be fully accessible or uninterrupted or free from errors. To the maximum extent permissible by law, we disclaim liability for any damages including but not limited to losses or expenses, lost or misdirected orders, lost profits, lost applications, lost or stolen data, in connection with the use of this site, or the inability to use the site by any party; or failure or performance, error, omission, interruption, or delay in operation; or system failure or computer virus, or other technical sabotage, even if we, our employees and our representatives are advised of the possibility of such damages, losses or expenses.

Product Availability

As manufacturers, we sometimes experience greater demand for an item than expected, or an unforeseen delay in the arrival or delivery of raw materials. Wherever possible, you will be advised regarding delays or unavailable items at the time of order placement. We do not log back orders, so the responsibility for ordering that item when it becomes available again is yours.


The products on this website are only available for sale to individuals who can make legally binding contracts. The products are not available to persons under the age of 18 years and any other persons who are legally prohibited from entering into binding contracts.


Any order placed by you in the manner described on this website is an offer by you to purchase a particular product for the price (including delivery, taxes, and other charges) specified on this website at the time you place your order on these Terms and Conditions. Eco Mates and Wooly Mates reserves the right to accept or reject your offer for any reason including without limitation the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order. Your contract with Eco Mates and Wooly Mates only comes into existence when it forwards confirmation of receipt of your order and payment.


Prices of products, services, delivery and other charges displayed on this website are current at the time of issue, but may change at any time and are subject to availability. All prices displayed on this website include GST. You are responsible for any taxes, duties, or other liabilities imposed by any governmental agency, including without limitation, any customs duty, goods and services taxes, or any value added tax imposed on any products or services acquired or ordered by you from this website.

Payment Methods

We accept payment by Visa, Mastercard, or Bankcard. You are responsible for providing a valid credit card number with available credit at the time of purchase. You represent and warrant that you have authority to use such a credit card.

Dispute Resolution

Any dispute arising in connection with your use of the ilovemymates.com.au website which cannot be resolved between us will be dealt with in accordance with the Terms of Use for this Website, and also the Terms and Conditions of Subscription where applicable. These Terms of Use, and Terms and Conditions of Subscription shall be governed by and construed in accordance with the laws of the state of Victoria, Australia.

Use of Links

This website may contain links to other websites. The addition of a link does not imply that we accept any responsibility for the content, use, or products and services made available through such websites. Your use of such links indicates your acceptance that we are neither directly or indirectly responsible for any aspects of any actions arising from your use of the link. You should address any questions regarding the material on such websites directly with the site administrator.

Copyright and Trademarks

Copyright in material contained on this website:

Unless otherwise indicated, all website design, text and graphics is Copyright 2016 Eco Mates and Wooly Mates. None of the material on this website may be downloaded, copied, displayed, transmitted, used, or reproduced in whole or part in any form for any purpose unless expressly permitted by Eco Mates and Wooly Mates writing, or by applicable copyright laws. All rights reserved.

Trademarks displayed on this website

All trade symbols, logos, brand names, product names, names, symbols, slogans, or trade marks are trademarks or proprietary interests of Eco Mates and Wooly Mates. Wherever other trade names, brand names, trade symbols, logos, slogans, trade marks, service marks, or company names appear on the ilovemymates.com.au website, such are the property of their respective owners and are subject to the conditions of use of their respective owners.